Privacy Policy
This Privacy Policy describes how Lauren New York collects, uses and protects your personal information when you visit or make a purchase from laurennewyork.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information we collect
When you visit our website or place an order, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment confirmation details
- Device and browser information
- IP address
- Website activity, such as pages viewed and products added to cart
We only collect information that is reasonably necessary to operate our store, process orders, improve our website and provide customer service.
How we use your information
We may use your information to:
- Process and fulfill your order
- Send order confirmations and shipping updates
- Respond to customer service requests
- Manage returns, refunds and exchanges
- Improve our website and shopping experience
- Detect fraud or security issues
- Send marketing emails, if you have subscribed
- Comply with legal and tax obligations
Shopify
Our store is hosted on Shopify.
Shopify provides the ecommerce platform that allows us to sell our products and services to you.
Your information may be stored through Shopify's data storage, databases and applications.
Payments
Payments are processed securely through trusted payment providers.
Lauren New York does not store full credit card details.
Depending on the payment method you choose, your payment may be processed by providers such as credit card networks, Apple Pay, Google Pay, Shop Pay or other secure payment services available at checkout.
Sharing your information
We may share your information with trusted service providers where necessary to operate our business.
This may include:
- Shopify
- Payment processors
- Shipping carriers
- Suppliers and fulfillment partners
- Customer support tools
- Email marketing platforms, if you subscribe
- Analytics and website performance tools
We only share information where needed to provide our services, process orders or comply with legal requirements.
Direct supplier fulfillment
Because some orders may be shipped directly from our suppliers, including suppliers located overseas, we may need to share relevant order and shipping details with those suppliers.
This may include your name, shipping address, order details and contact details where required for delivery.
Marketing emails
If you subscribe to our email list, we may send you updates about new arrivals, offers, sale events and store news.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at:
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic and support checkout functionality.
You can manage cookies through your browser settings.
Some cookies are necessary for the website to work properly.
Data security
We take reasonable steps to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure.
We use trusted platforms and service providers to help keep your information safe.
Data retention
We keep your personal information only for as long as needed to provide our services, manage orders, comply with legal obligations, resolve disputes and maintain business records.
Your rights
Depending on your location, you may have the right to request access to, correction of or deletion of your personal information.
To make a privacy request, contact us at:
Third party links
Our website may contain links to third party websites.
We are not responsible for the privacy practices or content of third party websites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
Contact us
For privacy questions, contact us at:
Lauren New York
Email: info@laurennewyork.com
Website: laurennewyork.com
4. Terms of Service
Last updated: Today
Welcome to Lauren New York.
These Terms of Service apply to your use of laurennewyork.com and any purchase made through our website.
By accessing our website or placing an order, you agree to these Terms of Service.
Online store terms
By using this website, you confirm that you are at least the age of majority in your location, or that you have permission from a parent or guardian to use this website.
You must not use our products or website for any illegal or unauthorized purpose.
Product information
We do our best to display product descriptions, colors, sizes, images and details as accurately as possible.
However, colors may appear slightly different depending on your screen settings, device and lighting.
All product descriptions and prices may be changed at any time without notice.
Pricing
All prices are listed on our website and may change from time to time.
We reserve the right to correct pricing errors, product information errors or availability errors.
If an order is affected by an obvious pricing or product error, we may contact you to correct the issue or cancel the order and issue a refund.
Orders
When you place an order, you agree that all information provided is accurate and complete.
After your order is placed, you will receive an order confirmation by email.
An order confirmation does not guarantee acceptance of the order if there is an issue with payment, stock, pricing, address details or suspected fraud.
Refusal or cancellation of orders
We reserve the right to refuse, cancel or limit any order where necessary.
This may include situations involving:
- Incorrect customer information
- Payment issues
- Suspected fraud
- Product availability issues
- Pricing or listing errors
- Unusual order activity
If we cancel an order after payment has been made, we will issue a refund to the original payment method.
Shipping
Shipping times are estimates only.
Please read our Shipping Policy for full details about processing times, delivery estimates and supplier direct shipping.
Some orders may be shipped directly from our suppliers, including suppliers located overseas.
Returns and refunds
Returns and refunds are handled according to our Returns and Refund Policy.
Nothing in these Terms of Service limits your rights under applicable consumer protection laws.
Payment
We accept secure payment methods available at checkout.
This may include credit card, Apple Pay, Google Pay, Shop Pay and other available payment options.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Account information
You agree to provide current, complete and accurate account, billing and shipping information for all purchases.
You are responsible for keeping your account login details secure if you create an account on our website.
Website content
All content on this website, including text, images, graphics, logos, product descriptions and layout, belongs to Lauren New York or its content providers.
You may not copy, reproduce, distribute or use our content without written permission.
Prohibited use
You must not use our website:
- For unlawful purposes
- To violate any laws or regulations
- To infringe our intellectual property rights
- To transmit harmful code, viruses or malware
- To collect personal information of others
- To interfere with website security or performance
- To submit false or misleading information
Third party tools and links
Our website may include access to third party tools or links.
We are not responsible for third party websites, services, content or policies.
Your use of third party websites is at your own risk.
Limitation of liability
To the maximum extent permitted by law, Lauren New York is not liable for indirect, incidental, special or consequential loss arising from your use of our website or products.
This does not exclude any rights or remedies that cannot be excluded under applicable consumer protection laws.
Indemnity
You agree to indemnify and hold Lauren New York harmless from any claim or demand arising from your breach of these Terms of Service or your violation of any law or third party rights.
Changes to these terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page.
Your continued use of our website means you accept the updated terms.
Contact us
For questions about these Terms of Service, contact us at:
Lauren New York
Email: info@laurennewyork.com
Website: laurennewyork.com